Refund policy
Flynker – Return & Refund Policy
At Flynker, we strive to provide a smooth shopping experience. Return and refund policies may vary depending on the product category.
Return Request
To request a return, contact us within 24 hours of delivery:
- Email: contact@flynker.com
- WhatsApp: +91 8333976311
Once approved, the product must be shipped back within 3 days of receiving the order.
Refund Policy
Refunds are applicable only if:
- The product is defective or damaged
- The return request is raised within 3 days of delivery
To initiate a refund or return:
- Email: contact@flynker.com
- WhatsApp: +91 8333976311
The product must be returned in:
- Original condition
- Original folds
- Original tags and packaging
Products returned without tags or in damaged condition may not qualify for a full refund.
Cancellation Policy
- Orders can be cancelled within 24 hours of placing the order or before shipment, whichever is earlier.
- Once shipped, cancellations are not allowed and will follow the return/exchange process.
Refund Processing
After receiving and inspecting the returned product:
- Refunds will be initiated within 1–2 business days
- Amount will be refunded through the original payment method
A 5%–10% service charge may apply for returns without product defects.
Non-Returnable Items
The following items cannot be returned or exchanged unless received damaged or defective:
- Custom or personalized products
- Digital downloads
- Jewellery
Important Notes
- An unboxing video is mandatory for return/refund approval
- Share the video on WhatsApp: +91 8333976311
- Buyers are responsible for return shipping costs
- Customs duties and return charges must be borne by the customer
- Store credit/exchange will be issued only after product inspection and approval