Flynker (Return/Refunds)

At Flynker, we strive to provide a seamless shopping experience. However, return policies may vary by product category.

Here’s a quick guide:

 Initiating a Return:

  1. If you’d like to return a product, send us an email at info@flynker.com or whatsapp – 8309750791 with your concern within 24 hours of delivery of the product.

  2. Once we confirm that you would like to go ahead with the return, ship the products back to us within 3 days of receipt of the order. If you have any concerns regarding the duration or nature of return, feel free to email us.

  3. Refunds:.
  • Refunds can be processed only in case the product is defective, or if the return has been initiated within 3 days of receipt of the product. To initiate a product return, send an email to info@flynker.com/whatsapp – 8309750791. The product should be shipped back to us within 3 working days in its original folds , conditions and tags. Products sent in different folds / without tags will not be eligible for a full refund.
  • Cancellations have to be done within 24 hours or before the product is shipped (whichever is sooner). Cancellations post that are not permitted and will go through the return/ exchange route in that case. 
  • Once we receive the product and complete a check to ensure the product is not damaged, we will send you an email to notify you that we have received your returned product, and we will begin refund initiation within 1-2 business days of receipt of the returned product. The amount corresponding to the product price will be refunded through the same payment method used while purchasing the product. A 5% to 10% service charge is applied to returns with no product defects. Please contact us at info@flynker.com/whatsapp – 8309750791 before returning the saree. Only after the return is received and the saree or product is confirmed in good condition will the exchange or store credit be issued.
  • The following items can’t be returned or exchanged (unless they have arrived damaged or defective), hence refund policy is not applicable for them:
    • Custom or personalized orders
    • Digital downloads
    • Jewellery

Important Notes:

  • The Product is eligible for refunds/returns only when it has the unboxing video. (Please Send us the Unboxing video on whatsapp – 8309750791)
  • Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
  • Customs Duties and charges for returns have to be borne by the customer